Support center
Settle into a quieter night.
SNFlow is your simple night-time companion: a readable clock, calming ambient sounds, volume control, and a sleep timer.
Need a hand?
Ask a question or report a problem through the SNFlow support forum.
Common questions
Frequently asked questions
How do I start a sound?
Open SNFlow and tap a sound icon. Tap the active sound again to pause it, or select another sound to switch playback.
How do I set a sleep timer?
Choose 15, 30, 60, or 120 minutes below the volume control. Playback stops when the countdown reaches zero.
Why can’t I hear anything?
Check the device volume and mute switch, then try another sound. SNFlow includes its audio files and does not need an internet connection for playback.
Can I change the clock style?
Tap the clock or the “Change font” control to cycle through the available clock styles.
How do I adjust the volume?
Use the in-app Volume slider to adjust SNFlow’s playback level. The device’s volume buttons and mute switch still affect what you hear.
What should I include in a support request?
Tell us your iPhone model, iOS version, SNFlow version, and the steps that reproduce the problem. Please do not include private or sensitive information.
Privacy and data
SNFlow does not require an account. Audio is played locally from bundled files, and the app does not collect or transmit personal information or use advertising and third-party analytics. Read the full privacy policy.